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HP HP2-I73 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Consultative Sales Approach | 25% | - Needs assessment and discovery - Value proposition development - Objection handling and closing techniques |
| Topic 2: Retail Industry Landscape | 25% | - Inventory and workforce management - Customer experience optimization - Retail operational challenges |
| Topic 3: HP Retail and Hospitality Solutions Portfolio | 25% | - Software, security and service offerings - Hardware, peripherals and mobility solutions - POS systems, kiosks and digital signage |
| Topic 4: Hospitality Industry Landscape | 25% | - Efficiency and revenue management - Front and back-of-house operations - Guest experience and service flow |
HP Selling HP Retail and Hospitality Solutions 2024 Sample Questions:
1. Which platform does HP Engage Express leverage?
A) HP Engage One
B) HP Engage Flex Pro
C) HP Engage One Pro
D) HP Engage Go
2. For which use cases could you recommend HP Engage Express to your customer? (Select three.)
A) Self-service ticketing in airports
B) Contactless patient admission
C) Self-checkout in retail
D) Video surveillance
3. A customer is looking for a product with a compact design that can support multiple displays for digital signage. Which HP Engage system would you recommend?
A) HP Engage Mini
B) HP Engage Go 13.5"
C) HP Engage Flex Pro G2
D) HP Engage One Pro
4. Which HP security feature helps develop and maintain a robust software image that remains up to date?
A) HP Image Assistant
B) HP Client Security
C) HP Manageability Integration Kit
D) HP Sure Recover
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A,B,C | Question # 3 Answer: C | Question # 4 Answer: A |








