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HP HP2-H69 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Customer Needs and Value Proposition | 25% | - Identifying customer pain points and opportunities - Articulating financial and operational value |
| Topic 2: DaaS Market and HP Positioning | 20% | - HP's DaaS portfolio and competitive differentiation - Market trends and drivers for DaaS adoption |
| Topic 3: HP DaaS Solution Overview | 25% | - Service plans, options and configuration - Core features and benefits of HP DaaS |
| Topic 4: Security, Support and Services | 10% | - Security and data protection in DaaS - Support models and service level agreements |
| Topic 5: Commercial and Operational Aspects | 20% | - Device lifecycle management and logistics - Pricing, financing and contract structures |
HP Selling HP Device as a Service 2018 Sample Questions:
1. Why might Channel Partners want to create a custom HP DaaS deal for a customer?
A) The customer has requested a managed service from HP.
B) Customers require a unique blend of hardware and services.
C) Additional Analytics and Proactive Management capabilities are available.
D) HP Service Experts are included in Custom HP DaaS deals.
2. Which stakeholder is the biggest influencer in the product evaluation phase of the services buyer journey?
A) the Head of Procurement
B) the Chief Financial Officer (CFO)
C) the Specialist IT Manager
D) the C-Suite Chief Technology Officer (CTO)
3. What is an end-user productivity issue that could indicate an opportunity for HP DaaS?
A) poor access to timely information
B) a high proportion of mobile employees who need to be monitored to ensure they are on the job
C) device reliability issues from an aging device fleet that cause end-user downtime
D) a need for end-user training to enhance Microsoft Office application skills
4. What are the correct ways in which a channel partner can sell HP DaaS to a customer? (Select two.)
A) HP DaaS can be sold as a technical sale with channel partners managing Analytics and Proactive Management.
B) HP DaaS can be sold as a consultative sale with an HP Account Delivery Manager support.
C) HP DaaS can be sold as an ecosystem sale with different vendors providing hardware and services.
D) HP DaaS can be sold as a transaction with payment upfront for all hardware and services.
E) HP DaaS can be sold as a contract with 1 - to 5-year terms available.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: A,B |








