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IBM M2010-245 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Customer Requirements and Sales Scenarios | - Identifying automation use cases in enterprise environments - Mapping business needs to IBM Tivoli solutions |
| IBM Tivoli Automation Sales Mastery Overview | - IBM Tivoli Automation positioning and value proposition - Automation solutions in IBM Systems & Software portfolio |
| IBM Tivoli Automation Solution Components | - Core automation and orchestration capabilities - Integration with IT service management systems |
| Competitive Positioning and Sales Strategy | - Value-based selling techniques - Competitive differentiation of IBM Tivoli Automation |








