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Avaya 3000-2 Exam Syllabus Topics:

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. Which three clients are supported for IP Office IMAP services? (Choose three.)

A) MS Outlook
B) Lotus Messages
C) Lotus Notes
D) Microsoft Office Communicator
E) MS Outlook Express

2. What does it mean when the system status light on an IP Office expansion (e.g. ATM16, DS/DT30) module is flashing green?

A) The .bin files are not loaded into the module.
B) A line/station is in use on the module.
C) No lines/stations are in use on the module.
D) There is no communication with the IP Office.

3. When converting a 4620 series IP Phone to a VPN phone, which option on the phone must be changed on the phone and the 46xxupgrade.scr file to redirect the phone to the new firmware?

A) VLAN ID
B) Gatekeeper Location
C) Network Region
D) Group Number

4. A new customer reported an issue on their site in Milan. The IP phone can login but cannot make calls to any agents that are using analog phones. what is the problem?

A) Embedded Voicemail is not running properly.
B) You need to buy additional licenses.
C) All cards may not be seated correctly.
D) 20 packets missed means too many packets lost; IP Office stops the call proceeding.

5. When installing one-X Portal for IP Office, what is the maximum number of systems that will be supported within a Small Community Network (SCN) on a single server?

A) 16
B) 48
C) 8
D) 32

Solutions: