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Salesforce Certified Slack Administrator Sample Questions:
1. Your company uses Slack Enterprise Grid.
An employee loses an office device that is logged into Slack.
What should an Org Admin do to mitigate risk?
A) Sign member out of the Enterprise Grid org by selecting Sign out of Slack in the admin dashboard.
B) Notify the Workspace Owner(s) for the workspace(s) the user is a member of so they can temporarily remove the user from their workspace(s).
C) Deactivate the user in Slack, and reactivate them once the device is located.
D) Ask the user to log out of the device by clicking End all sessions in their Slack settings.
2. You're a Workspace Admin looking to set up a user group for a new hire class your organization has recently hired.
What is a key benefit of setting up a user group for these individuals?
A) These users will only be granted access to the channels that they've been added to, ensuring that other organization channels remain confidential until they complete their onboarding.
B) When writing a message from any of their workspaces on the Enterprise Grid, any member can send a notification to the new hires with one @mention.
C) The user group can then be added to all relevant new-hire and onboarding channels, ensuring that no one gets left behind or is accidentally excluded from any channels they should be in.
D) Admins can foster a sense of community by creating a group-only direct message (DM).
3. You're the Slack Workspace Admin at a mid-sized company. You're working on an onboarding strategy that encourages members to self-start and learn about Slack at their own pace.
Which strategy should you choose?
(Select the best answer.)
A) Use a custom bot to pair employees up, and have onboarding buddies help train new hires on Slack.
B) Host a Slack 101 training for new hires to onboard them.
C) Use Workflow Builder to create an onboarding workflow with webinars and Help Center articles.
D) Host a hackathon that allows new employees to learn about building Slack apps.
4. You recently joined an organization that is on Slack's Enterprise Grid plan and because of your previous Slack Admin experience, you were added as a Grid Owner. You notice the organization is still managing provisioning manually, using a "just-in-time" process.
At your last company, you saw the benefits of connecting identity provider (IdP) groups to Slack.
Which two aspects of IdP group mapping will benefit your current organization?
(Select the TWO best answers.)
A) It will enable automatic approvals and authentications of integrations within your organization.
B) It will enable automatic additions and removals of members in an IdP group to workspaces within your organization.
C) It will enable automatic additions and removals of members in an IdP group to Slack Connect channels within your organization.
D) It will enable member provisioning as a required step for all Org Owners.
E) It will enable automatic additions of members in an IdP group to channels within your organization.
5. You're upgrading your organization to Slack Enterprise Grid.
You want to be thoughtful about your channel and workspace strategy before finalizing your design.
What should you do?
A) Develop a Champions Network of interested users to help share the design with others.
B) Review the technical requirements for your single sign-on (SSO) system to ensure it is compatible with Slack.
C) Migrate existing workspaces into your Enterprise Grid org so that employees can familiarize themselves with its features as you plan the design.
D) Survey a selection of end users to determine whether existing knowledge networks are already in place.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: B,E | Question # 5 Answer: D |








