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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:

1. Which is the BEST example of how the 'infrastructure and platform management' practice uses the version control technique?

A) Updating firewall firmware in order to reduce technical debt
B) Automating virus detection to improve information integrity
C) Managing configuration settings during a network change
D) Creating a script to automate failover when a network link fails

2. A software development organization only has one design team that is capable of working in an iterative and flexible manner. There are many teams that can do routine software development.
Which project should be assigned to the iterative flexible design team?

A) Control software that will be added to a washing machine
B) An update to an application with fixed deliverables in the contract
C) A change to a finance application to support a new tax regulation
D) A mobile application to enable users to manage their finances

3. A software development team works in a heavily-regulated organization that is undergoing a digital transformation. The team carried out a pilot to demonstrate that CI/CD could significantly reduce the lead time for making quality changes. Although impressed with the results, the organization's leadership team has concerns and is unwilling to support the use of CI/CD until their concerns are addressed.
Which are the TWO MOST LIKELY reasons for the leadership team's concerns?
1. The pilot did not adequately address governance, risk, and
compliance issues
2. The organization is focused on innovation and lead time is not a
priority
3. Leaders desire smaller, more frequent, and more reliable deployments
4. The company's policies require that Dev, testing and Ops are
separated duties

A) 2 and 3
B) 1 and 2
C) 3 and 4
D) 1 and 4

4. Which describes a digital product?

A) An organization that utilizes digital technology to perform business in a significantly different manner
B) The application of digital technology to accelerate time to market, time to customer or time to change
C) A collection of resources that would not be as valuable without the use of digital technology
D) Any digital goods that are transferred from a service provider to a service consumer

5. An organization is converting its paper-based customer records into digital format, but has not changed how it works or how it creates value.
Which term BEST describes this?

A) Digital disruption
B) Digital transformation
C) Digital product
D) Digitization

Solutions: