Brief Details
Following are the quick details related to the CIS-ITSM Certification Exam
Exam Name: Certified Implementation Specialist - ServiceNow Training and Certification
Exam type: Multiple Choice Questions
Duration: 90 minutes
Exam Mode: On-line Proctored Exam. Candidates can take the examination from any place at any time as per their convenience. Candidates also have the option to give exams at any of the authorized training centers. Candidates can select the exam mode based on their convenience at the time of registration. In both testing venues, the exam is conducted through a consistent, friendly, user interface customized for ServiceNow tests.
Exam Code: ServiceNow CIS-ITSM Certification Exam
Valid Attempts: Candidates failing to pass the exam, can register again to take the exam up to three times.
Number of Questions: 65 Questions
Exam Price: $150 (USD)
Exam Registration: Registration should be done using the ServiceNow Webassessor. For successful exam registration, candidates must have exam vouchers that can be obtained on completing the prerequisite pieces of training for ITSM implementation.
24/7 after sale service
Twenty four hours a day, seven days a week after sales service is one of the shining points of our company, the staffs who are responsible for after-sales service of CIS-ITSM日本語 certification training: Certified Implementation Specialist - IT Service Management (CIS-ITSM日本語版) in our company are always in good faith, patient and professional attitude to provide service for our customers. We are so proud that we have a lot of regular customers in many countries now, and there is no one but praises our after-sales service about CIS-ITSM日本語 training materials. We keep the principle of "Customer is always right", and we will spare no effort to cater to the demand of our customers. So after buying our Certified Implementation Specialist - IT Service Management (CIS-ITSM日本語版) exam study guide, if you have any questions please contact us at any time, we are waiting for answering your questions and solving your problems in twenty four hours a day, seven days a week.
After purchase, Instant Download: Upon successful payment, Our systems will automatically send the product you have purchased to your mailbox by email. (If not received within 12 hours, please contact us. Note: don't forget to check your spam.)
One-year free renewal
In order to cater to the demand of our customers, we will gather the newest resources through a variety of ways and update our CIS-ITSM日本語 certification training: Certified Implementation Specialist - IT Service Management (CIS-ITSM日本語版) regularly, then our operation system will automatically send the latest and the most useful CIS-ITSM日本語 study guide to your e-mail during the whole year after purchase. We ensure you that our latest exam study guide will provide you the key points and the latest question types you need for the CIS-ITSM日本語 exam files, and with these useful study materials, only practice 20 to 30 hours, you can surely pass the IT exam and gain the IT certification.
Topics to Cover
ServiceNow CIS-ITSM exam is based on the learnings, key topics, and activities encountered during ServiceNow implementations.
Following are the major modules, learning domain, sub-skills along with their weight-age in the examination, giving you a clear view of which topics and skills inclusive, you should focus on for the certification. Note: The list and details are not an all-inclusive content list. ServiceNow reserves the right to change and update the content (topics, sub-skills, and weight-age) at any point in time.
- Incident Management: 25%
- Change and Release Management: 25%
- Request Fulfillment Management: 25%
- Configuration Management Database: 5%
- Problem Management: 10%
- Knowledge Management: 10%
For each ITSM application, the candidate must know the following for each module
Proven Practices for Implementation Implementation approach to meet requirements to preserve upgradability, scalability, and maintainability Implementation solutions to work in conjunction with application functionality
Business Cases / Use Cases Value proposition KPIs and Benchmarks Appropriate features and functions basis business requirements
Architecture and Security Key tables used in applications Relationships among tables Roles and default access controls Primary application components including Scripts, Business Rules, etc Integration capabilities
Baseline Application Functionality Basic and advanced features in baseline installation New functionality and features added or changed State model and default process flow Basic and advanced operations performed by users and system
Based on the above-mentioned syllabus and their related weight-age, it is clear that there is no one topic a candidate should focus on or a candidate can leave while preparing for the examination. The candidate needs to go through and be proficient in every topic.
Fair and reasonable price
Even though our CIS-ITSM日本語 certification training: Certified Implementation Specialist - IT Service Management (CIS-ITSM日本語版) are the best study materials in the IT field, we still keep our price of the exam study guide as the most favorable one in the market, just because we are devoted to letting as many people as possible to have access to these useful resources. What's more, we will provide discount for our customers in many important festivals. Owing to its superior quality and the reasonable price, our Certified Implementation Specialist - IT Service Management (CIS-ITSM日本語版) exam study guide files have met with warm reception and quick sale in many countries. If you should become one of the beneficiaries of our IT CIS-ITSM日本語 practice test in the near future, we would look forward to your favorable comments to us, and please feel free to recommend our products to your friends and colleagues.
It is universally acknowledged that the IT certification is of great importance for IT workers, with the IT certification the workers can get their desired job easier and get promoted faster. However, passing the CIS-ITSM日本語 exam is the only way for anyone to get the IT certification, which is a big challenge for many people. Fortunately our company aim to help those who want to pass exam with minimum effort. It is a great idea for you to choose our CIS-ITSM日本語 certification training: Certified Implementation Specialist - IT Service Management (CIS-ITSM日本語版) as your learning helper. We will try genuinely and sincerely to meet all the requirements of our customers.
ServiceNow CIS-ITSM日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Asset Management Integration | 5-10% | - Hardware and software asset tracking
|
| Topic 2: Service Level Management | 10-15% | - SLA definitions and metrics
|
| Topic 3: Problem Management | 10-15% | - Problem workflow and states
|
| Topic 4: Configuration Management (CMDB) | 10-15% | - CMDB fundamentals
|
| Topic 5: Incident Management | 15-20% | - Integration with other processes
|
| Topic 6: ITSM Framework and Setup | 20-25% | - Service catalog and service offerings
|
| Topic 7: Change Management | 15-20% | - Change request lifecycle
|
| Topic 8: Knowledge Management | 5-10% | - Knowledge base structure
|
| Topic 9: ServiceNow Platform Fundamentals | 15-20% | - ServiceNow architecture and UI navigation
|
| Topic 10: Reporting and Analytics | 5-10% | - Performance analytics for ITSM
|
