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Nortel 920-464 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Maintenance and Troubleshooting | - Fault isolation and troubleshooting tools - System monitoring and diagnostics - Backup, restore, and upgrade procedures |
| Topic 2: Installation and Initial Configuration | - Initial IP configuration and access setup - Software provisioning and system startup - Hardware installation procedures |
| Topic 3: Networking and Integration | - IP telephony integration - Integration with external PSTN networks - SIP/VoIP configuration basics |
| Topic 4: System Programming and Feature Configuration | - Dial plan and numbering plan configuration - Voicemail and call routing setup - Telephony services configuration (lines, trunks, extensions) |
| Topic 5: BCM System Overview | - BCM product family architecture (BCM50, BCM200/400, BCM450) - System components and telephony concepts - Release differences and platform capabilities |
920-464 Exam Facts: Choosing Wisely Among Materials
- Maintenance and Troubleshooting ()
- Networking and Integration ()
- Installation and Initial Configuration ()







