From a free demo to 95 practice questions and 365 days of free updates, ExamTorrent covers the whole 72300X journey in one place. Preparing for Avaya Aura® Communication Applications Support in 2026 has never been this straightforward.
Avaya 72300X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Avaya Aura Communication Applications Architecture | - Integration between Aura applications and services - Core components and system architecture |
| Topic 2: Avaya Aura Session Border Controller (SBCE) | - SBCE configuration and diagnostics - Remote worker connectivity and SIP signaling |
| Topic 3: Presence and Collaboration Services | - Collaboration application troubleshooting - Avaya Presence Services operation and administration |
| Topic 4: Avaya Aura Messaging (AAM) | - Messaging service integration with Session Manager - Certificate and security management |
| Topic 5: Troubleshooting Methodologies and Tools | - Avaya Diagnostic Methodology (ADM) - Troubleshooting techniques for communication applications |
Frequently Asked Questions About Avaya Aura® Communication Applications Support
The 72300X exam leads to the Avaya Certified Support Specialist (ACSS) - Avaya Aura Communication Applications Support certification, a Professional-level credential from Avaya. It validates the skills measured by the Avaya Aura® Communication Applications Support syllabus and is a recognized step for IT professionals building their careers, and it sits alongside related credentials such as Avaya Certified Support Specialist (ACSS).
The Avaya Aura® Communication Applications Support exam includes 95-97 questions and gives you 120 minutes to complete them. That works out to a fairly tight pace, so reading each question carefully but decisively matters more than perfectionism. If a question stalls you, flag it and move on; banking the easier points first keeps time pressure from snowballing near the end. Before test day, run at least one full timed session with the ExamTorrent practice test so the rhythm feels familiar rather than rushed.
Recommended experience with Avaya Aura platform and communication applications; familiarity with enterprise telephony and SIP-based systems. Because Avaya may adjust its policies over time, we recommend confirming the latest requirements on the official exam page (official exam page) before you register.
You can sign up for the Avaya Aura® Communication Applications Support exam through any of the official registration channels below:
As for how the exam is delivered: Online proctored or test center (varies by region and Avaya testing provider).
Avaya suggests the following training options for candidates preparing for Avaya Aura® Communication Applications Support:
Formal training is a solid foundation, and pairing it with the 95 practice questions from ExamTorrent helps you turn that knowledge into exam-day confidence.
Yes. ExamTorrent offers a free PDF demo of the Avaya Aura® Communication Applications Support material, so you can review the question style and answer quality before making a decision. Every purchase also includes 365 days of free updates, and after that period you can extend your updates at a 50% discount, which keeps your preparation current through 2026 and beyond.
If you take the Avaya Aura® Communication Applications Support exam within 60 days of your purchase and do not pass, ExamTorrent offers a full refund under its Money Back Guarantee. To apply, send a scanned copy of your exam enrollment slip together with your official Score Report in PDF format within 2 days of the exam date, and your claim will be processed within 7 days. The guarantee applies only to the corresponding exam: attempts made within 3 days of purchase, exams downloaded but never actually taken, free materials, and expired orders are not eligible, and the candidate name must match the purchaser name. If you would rather not take a refund, you can exchange your product for two additional exam preparation products of equal value and keep the update service on your original purchase. Delivery itself is instant: your product is available for download right after payment and is also sent to your email within one minute, and if it has not arrived within 2 hours, contact our support team. There is no limit on how many computers you can install it on.
The Avaya Aura® Communication Applications Support syllabus is divided into 5 main domains, including Avaya Aura Session Border Controller (SBCE), Presence and Collaboration Services, Avaya Aura Messaging (AAM). Each domain carries a different share of the total score, so knowing where the weight sits helps you allocate your study time wisely. You will find the complete, up-to-date outline in the Exam Topics section above.
Avaya Aura® Communication Applications Support Sample Questions:
The WebRTC snap-in is showing a yellow caution icon under License Mode.
What does this error mode indicate?
- A. The license was installed incorrectly.
- B. The license 30 day grace period has expired.
- C. The snap-in license has expired and is out of service.
- D. There is a license error but the snap-in continues to function.
Correct Answer: D 🗳️
Which two methods can be used to determine the status of the Switch/CTI Link between Avaya Aura® Communication Manager (CM) and Avaya Aura® Application Enablement Services (AES)? (Choose two.)
- A. Observe the AES dashboard.
- B. Run an ASAI test on AES.
- C. Observe the CM dashboard.
- D. Run thestatus aesvcs cti-linkcommand on CM.
- E. Observe the AES Alarm Report.
Correct Answer: B,D 🗳️
In which three modes can you use the command traceSBC in Avaya Session Border Controller? (Choose three.)
- A. Non real-time mode
- B. Ladder mode
- C. Automatic mode
- D. Real-time mode
- E. Summary-time mode
Correct Answer: A,C,D 🗳️
Which tracing tools that help to debug WebRTC protocols are available on the Avaya Breeze™ platform?
- A. traceTURN, traceSTUN, and traceHTTP
- B. traceHTTP and traceCE
- C. traceSTUN, traceTURN, and traceCE
- D. traceWEB and traceSM
Correct Answer: D 🗳️
Explanation: Only visible for ExamTorrent members. You can sign-up / login (it's free).
What are the steps necessary to trace SIP messages going through the Avaya Session Border Controller for Enterprise (SBCE)?
- A. Login to the active Avaya Session Border Controller for Enterprise (SBCE) using SSH port 222, issue thesudo sucommand, and then executethe traceSBCcommand.
- B. Login to the active Avaya Session Border Controller for Enterprise (SBCE) using SSH port 22, issue thesu - rootcommand, and then execute thetraceSBCcommand.
- C. Login to the EMS using a web browser, then access Device specific settings > Troubleshooting > Tracing, and click on Start traceSBC.
- D. Login to the EMS using port SSH 222, issue thesudo sucommand, and then execute thetraceSBCcommand.
Correct Answer: C 🗳️







