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WGU Information-Technology-Management Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: IT Management Fundamentals | - IT organizational structures and roles - IT governance principles |
| Topic 2: Project and Service Management | - IT service management concepts (e.g., ITIL basics) - Project lifecycle and methodologies (e.g., Waterfall, Agile) |
| Topic 3: IT Financial and Strategic Management | - IT budgeting and cost management - Alignment of IT strategy with business goals |
| Topic 4: Information Security and Risk Management | - Risk assessment fundamentals - Security policies and compliance |
| Topic 5: Systems and Infrastructure Management | - Operations and maintenance management - Infrastructure components and lifecycle |
WGU Information Technology Management QGC1 Sample Questions:
1. How do small and medium enterprise (SME)-focused enterprise resource planning (ERP) systems help small businesses?
A) They automate growth strategy design.
B) They deliver advanced forecasting.
C) They provide core functions at low cost.
D) They simplify budgets by reducing reporting.
2. What is a preliminary concern when moving disaster recovery operations to the cloud?
A) Regulatory challenges in some regions
B) Multiple delays in data access during outages
C) Limited visibility into system performance
D) Backup processes are interrupted
3. A finance company wants to analyze subjective financial values of intangibles such as goodwill.
Which type of artificial intelligence should it use to meet this goal?
A) Genetic algorithm
B) Intelligent agent
C) Neural network
D) Fuzzy logic
4. Which type of computer is designed for high-volume data processing and enterprise-level tasks?
A) Desktop
B) Workstation
C) Laptop
D) Mainframe
5. An organization wants to simulate how a product will perform under various conditions before it is built.
Which type of software supports this need?
A) Predictive analytics
B) Computer-aided engineering
C) Supply chain management
D) Asset management
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: B |
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