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Salesforce Public Sector Solutions Accredited Professional Sample Questions:

1. A government- supported agency that helps constituents track the status of their claims is using Public Sector Solutions. For claim assessors to review and process claims, it is crucial to see the applications' Decision Explanation Logs. Which component can be added to see the history of Decision Explanations for a claim?

A) Log History
B) Audit Log
C) Record History
D) Decision Explainer Log History

2. A resident in the city of Richdale has concerns about unnecessary debris from construction at a nearby residence and has filed a complaint with the city. The city uses Public Sector Solutions for LPI (Licensing, Permitting & Inspections) to manage residential construction permits. What three recommendations should a Technical Consultant provide to the city to handle complaints from residents and tie them back to existing residential construction permits?

A) Configure Action Plans on Cases and Permits
B) Configure Inspections and Visits
C) Link Cases to Permits
D) Link Inspections and Visits to Permit Applications
E) Set up Business Rules Engine (BRE) to determine Complaint validity.

3. Foodvania is using Business Rules Engine (BRE) to help with the application review process in their Public Sector Solutions implementation. The Administrator of Foodvania's Salesforce instance has been tasked with finding out why some applications are being prioritized incorrectly. Where in the current configuration would an Administrator look to find a plausible explanation for the incorrect prioritization?

A) Check the Decision Matrix.
B) Check the Calculation.
C) Check the entry condition.
D) Check the Expression Set.

4. Bobahaven has purchased the Licenses, Permits, and Inspections modules of Salesforce Public Sector Solutions and wants to transform its constituents' experience by providing authenticated digital permit applications and self-service. Bobahaven's marketing team has provided branding guidelines and asset files, and the project sponsor has stressed that user experience is a high priority. The digital experience should be pixel-perfect. Which Experience Site template should the consultant select for building and deploying a pixel-perfect authenticated digital experience for Bobahaven's constituents?

A) Select the BYO (Aura) template and deploy a mix of custom- built Lightning Components with standard components.
B) Select the Licenses and Permits Experience Site template, and customise the theme.
C) Select the BYO (Lightning Web Runtime) template and deploy custom- built Lightning Components.
D) Select the Help Center Experience Site template, and customise the theme.

5. A public sector agency plans to use Public Sector Solutions for grants management. There are no in-house developers in the agency, and they are worried that some of the installation steps may potentially require development skills and the use of developer tools such as VS Code & SalesforceDX. Which steps for Public Sector Solutions setup and installation require the use of such developer tools?

A) Deploy the DataPack Lightning Web Component Files to the Org
B) Download Public Sector Sample DataPacks from Process Library
C) Installation of OmniStudio Package in the org
D) Activate DataPack OmniScripts and Integration Procedures

Solutions: