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Salesforce TVB-101 certification is designed for professionals who want to demonstrate their knowledge of Salesforce products and services. TVB-101 exam covers a broad range of topics, including sales, service, marketing, and analytics. It is an excellent way for professionals to showcase their skills and knowledge to potential employers or clients.
NEW QUESTION # 49
Get Cloudy Consulting (GCC) is experiencing significant performance degradation.
What should GCC do to quickly verify if a performance incident has been reported on its instance of Salesforce?
- A. Check System Status on the Trust site.
- B. Ask a question on the Trailblazer Community.
- C. Open a case with Salesforce Support.
Answer: A
NEW QUESTION # 50
A Salesforce associate wants to connect with other Salesforce associates in their local area.
Which Salesforce resource allows them to network and collaborate with others based on role and location?
- A. Trailblazer Community Groups
- B. Trailblazer Connect
- C. Salesforce Interest Groups
Answer: A
NEW QUESTION # 51
Salesforce associate received a promotion and needs Edit access to fields on opportunity records across the organization.
Which user setting need updating to allow Edit access?
- A. Public Group
- B. Permission Set
- C. Queue
Answer: B
NEW QUESTION # 52
A salesforce associate at get Cloudy Consulting has been asked to analyze Service Cloud data to determine how many individual have called in to the support center.
Which relationship on Case should the associate use?
- A. Contact
- B. Account
- C. Owner
Answer: A
NEW QUESTION # 53
A salesforce associate is excited to find they can combine the challenge of learning new skills with the chance of winning prizes?
- A. Superbadges
- B. Quests
- C. Ranks
Answer: B
NEW QUESTION # 54
A Salesforce Associate is asked to review multiple reports from the current month's folder and bring insight into a meeting.
How should the associate locate all the reports in a single location from the Report object?
- A. Click on All Reports and use the search bar
- B. Use the Global search bar
- C. Click on All Folders and use the search bar
Answer: A
NEW QUESTION # 55
Refer to the screenshot that shows the top portion of the Salesforce Service app with areas labeled A, B, and C.
Get Cloudy Consulting (GCC) offers sales and services consoles to meet the various needs of its end users?
Where should GCC' end users go to change to the Sales Console.
- A. A dropdown in the navigation bar (Label C)
- B. Search bar (Label b)
- C. App Launcher icon (Label A)
Answer: C
NEW QUESTION # 56
An employee at Get Cloudy Consulting recently changed their name. They received a new email address Where should these changes be updated?
- A. User Record page from Setup
- B. Contact Record page
- C. User Profile page
Answer: C
NEW QUESTION # 57
A Salesforce associate wants to learn more about an app to see if it would be a good fir for a business need, but they are not a system administrator.
Where can they learn more about the app?
- A. Trailhead
- B. AppExchange
- C. Global Search
Answer: A
NEW QUESTION # 58
A Salesforce standard profile end user is looking for specific information on an Opportunity record page. They are overwhelmed by the required scrolling to see the page.
What should the user do to simplify the page to see only what they want?
- A. Change page layout assignment.
- B. Remove activities.
- C. Collapse detail sections.
Answer: C
NEW QUESTION # 59
Get Cloudy Consulting (GCC) will show its data on a dashboard where the data is visualized within a range.
Which dashboard component type should GCC use?
- A. Chart
- B. Metric
- C. Gauge
Answer: C
NEW QUESTION # 60
A sales rep at Get Cloudy Consulting asks the new Salesforce associate to give them a report showing all the active accounts for the sales rep's territory.
Where should the associate go to create a new report for Accounts?
- A. Setup
- B. Reports tab
- C. Accounts tab
Answer: B
NEW QUESTION # 61
A Salesforce associate is creating new user accounts for a new project management team.
What will be the role of each new team member?
- A. Developer
- B. Builder
- C. End User
Answer: A
NEW QUESTION # 62
Get Cloudy Consulting (GCC) wants to customize its Sales application's Home tab with additional components.
Outside of the org, where should GCC' Salesforce associate go to collaborate with others on solutions that might resonate with GCC users?
- A. Ask a question In a Trailblazer Community Group.
- B. Search for modules in Trailhead.
- C. Explore documents In Help and Training.
Answer: A
NEW QUESTION # 63
A deleted record needs to be recovered from the Recycle Bin.
Where can the user find the Recycle Bin?
- A. Setup
- B. App Launcher
- C. Global Search
Answer: B
NEW QUESTION # 64
Get Cloudy Consulting (GCC) is currently tracking forecasting and revenue data in a spreadsheet and wants migrate this data to Salesforce.
Which solution should GCC consider?
- A. Sales Cloud
- B. Marketing Cloud
- C. CRM Analytics
Answer: A
NEW QUESTION # 65
A Salesforce associate vwants vto learn more about converting Leads to Contacts. They enjoy learning in an asynchronous, gamified way.
Which resource should they use?
- A. Trailblazer Community
- B. Trailhead
- C. Salesforce Help
Answer: B
NEW QUESTION # 66
How should a Salesforce associate ensure a dashboard has the most current data?
- A. By refreshing the browser
- B. By opening the dashboard
- C. By clicking refresh
Answer: C
NEW QUESTION # 67
Get Cloudy Consulting wants to evaluate a new feature that requires a specific license before purchasing.
Which environment should be used?
- A. Scratch org
- B. Developer org
- C. Developer sandbox
Answer: B
NEW QUESTION # 68
A Salesforce associate is using Global Search to find a record but does not remember the name of the record they want to find.
What should the associate use to search for the record'
- A. List view for each object
- B. Wildcards and operators
- C. Object Manager
Answer: B
NEW QUESTION # 69
A sales manager requests a report that shows total opportunity amounts grouped by:
* Small opportunities - Amount is less than $50,000.
* Medium opportunities - Amount is between $50,000 and 5100,000.
* Large opportunities - Amount is more than $100,000.
How should the Salesforce associate create a field to show the amount as described above?
- A. Create a formula field off of Amount.
- B. Create a bucket field off of Amount,
- C. Create a custom field in Setup.
Answer: B
NEW QUESTION # 70
A Salesforce associate is asked to share records about a carpool program with users.
Which type of group should the associate create?
- A. Private Group(s)
- B. Public Group(s)
- C. A Queue
Answer: B
NEW QUESTION # 71
Get Cloudy Consulting (GCC) has recently been onboarded as a Salesforce customer. GCC wants to enroll its in-house IT administration team in a Salesforce instructor-led training workshop.
Which resource provides virtual and in-person learning that should help the team accelerate their Salesforce knowledge?
- A. Trailhead Academy
- B. Trailhead Community
- C. Salesforce Help
Answer: B
NEW QUESTION # 72
A Salesforce associate is creating a report that needs to show changes uin a value over a series of point in time.
Which type of chart should the associate add to this report to help visualize these changes?
- A. Donut
- B. Line
- C. Scatter
Answer: B
NEW QUESTION # 73
Get Cloudy Consulting's growing marketing team is on a custom profile named Marketing Team.' The team currently has Read access to leads and opportunities- Two marketing managers need Edit access on leads.
What should the Salesforce associate do to grant them the access they need?
- A. Create a permission set that grants Edit access to leads and assign it to the marketing managers.
- B. Create a new profile that grants Edit access to leads and assign it to the marketing managers.
- C. Create a permission set that grants Edit access to leads and assign it to the marketing team.
Answer: A
NEW QUESTION # 74
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