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NHA Phlebotomy-Technician Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Professional Practice | - Ethics and patient confidentiality (HIPAA) - Communication and professionalism |
| Topic 2: Specimen Collection | - Order of draw and tube handling - Venipuncture techniques - Capillary puncture procedures |
| Topic 3: Safety and Compliance | - Infection control and PPE usage - OSHA standards and safety protocols - Needlestick prevention and biohazard disposal |
| Topic 4: Patient Preparation | - Patient identification and communication - Site selection and preparation - Explaining procedures and obtaining consent |
| Topic 5: Specimen Processing and Handling | - Labeling and documentation - Quality control and rejection criteria - Specimen transport and storage |
NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:
1. A phlebotomist asks a patient to state their full name and date of birth. Which of the following patient safety practices is the phlebotomist performing?
A) Therapeutic communication
B) Chain of custody
C) Quality control calibration
D) Two-identifier verification
2. Which of the following does HIPAA require all health care providers to obtain before disclosing medical information?
A) Insurance authorization
B) Verbal consent
C) Written consent
D) Driver's license
3. A phlebotomist needs assistance in explaining a venipuncture procedure to a patient who speaks a different language than the phlebotomist. Which of the following people should the phlebotomist contact?
A) Medical interpreter
B) Unit coordinator
C) Charge nurse
D) Office manager
4. A patient starts convulsing during a blood collection. Which of the following actions should the phlebotomist take?
A) Allow the patient's limbs to move freely.
B) Offer orange juice to the patient.
C) Apply a cold compress to the patient.
D) Continue the collection.
5. Which of the following sites should a phlebotomist use for collecting a capillary blood specimen from an adult patient?
A) The fourth digit with the cut perpendicular to the fingerprint grooves
B) The fifth digit with the cut parallel to the fingerprint grooves
C) The second digit with the cut parallel to the fingerprint grooves
D) The third digit with the cut perpendicular to the fingerprint grooves
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: D |
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