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Avaya 3000.3 Exam Syllabus Topics:

Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

Question 1

What is the maximum number of digital stations that would be supported on an IP500 chassis with three DS cards and a combo card?

A. 24
B. 48
C. 30
D. 32

Question 2

Which two steps must be completed to get Embedded Voice Mail (EVM) Dial by Name to work correctly? (Choose two.)

A. Add names to the system directory.
B. Users need to record their names.
C. Configure Dial By Name action off Auto Attendant.
D. Embedded Voicemail code is set.

Question 3

A customer has an IP500 with one server running the IP Office Admin package (Manager, Monitor, System Status).

A. IIS
B. ContactStore
C. One-X Portal
D. CCR
E. Voicemail Pro

Question 4

The Customer Call Reporter(CCR)installation is now completed, but a user with the name ''Agent 1'is not showing in the CCR Web page.

A. Go to CCR, log-in as Administrator, and enable ''Agent1''as a CCR agent.
B. Go to CCR and check on Supervision Setting and enable ''Agent1''as a CCR agent.
C. Go to CCR Supervisor Setting in Manager and enable ''Agent1''to be a CCR agent.
D. ''Agent1''cannot be used as a name for a CCR agent.

Question 5

If ISDN/PRI calls are getting dropped, which tool should be used to troubleshoot the issue?

A. Debug Manager on DTE port
B. System Monitor with default filters
C. System Monitor with ISDN L3 filter options enabled
D. SSA Snapshot

Solutions: